GenTv — Privacy Policy
Effective date: May 31, 2026
This Privacy Policy explains how Generation G Inc. ("GenTv," "we," "us") collects, uses, and shares information when you use gentvglobal.com and the GenTv streaming service (the "Service").
1. Information we collect
Information you provide:
- Contact details — name, email address, and any details you submit through our contact form or to support.
- Billing information — processed by our payment processor (Stripe). We do not store your full card number; we receive limited details such as the last four digits and payment status.
Information collected automatically:
- Usage and device data, IP address, and similar technical information.
- Cookies and similar technologies (see Section 5).
Information from third parties:
- Transaction and status information from our payment processor.
2. How we use information
We use information to: create and activate your account; process payments and renewals; provide customer support; send service-related and (with your consent or as permitted) promotional communications; maintain security and prevent fraud; and comply with legal obligations.
3. How we share information
We share information only as needed:
- Service providers who help us operate — including our payment processor (Stripe), streaming infrastructure provider, email/communications providers, and hosting providers — under appropriate confidentiality obligations.
- Legal — when required by law or to protect our rights, users, or the public.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
4. Marketing communications
If we send promotional emails, every message includes an unsubscribe option. You can opt out at any time by following that link or emailing support@gentvglobal.com. We will still send necessary service and billing messages.
5. Cookies
Our website uses cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings; disabling them may affect site functionality.
6. Data retention
We keep personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your privacy rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain processing.
- California (CCPA/CPRA): You may request access to or deletion of your personal information and may opt out of the "sale" or "sharing" of personal information. As stated above, we do not sell your personal information.
- Other states / regions: Where applicable law grants similar rights, we will honor them.
To exercise any right, contact support@gentvglobal.com. We will verify your request before acting on it.
9. Children's privacy
The Service is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
10. Third-party links
Our website may link to third-party sites we do not control. Their privacy practices are their own.
11. Changes to this Policy
We may update this Policy from time to time. We will post changes here with a new effective date.
12. Contact
Generation G Inc. · 6046 FM2920 #511, Spring, TX 77379 · support@gentvglobal.com